Treasury Management


Online Fraud Protection

Boost Your Defenses Against Online Fraud with IBM® Security Trusteer Rapport®

Your company’s account information is valuable to fraudsters. That’s why criminals are always looking for new ways to get your online banking details and access to your account.

You can protect your company against online fraud with Trusteer Rapport – a dedicated online banking security software from the experts at IBM. We have entered into an agreement to provide Trusteer Rapport at no cost to all of our Business Banking Center users.


Trusteer Rapport helps protect your username, password, and other sensitive login information and prevent fraudsters from stealing this information. Trusteer Rapport also helps safeguard your online communication and works to prevent malware from tampering with your transactions (such as transferring money from your bank account to the attacker's bank account).

Trusteer Rapport should be used alongside other preventive measures including firewalls and anti-spam/anti-virus/anti-spyware software.

Trusteer Rapport takes only a few minutes to download and install, and there’s no need to restart your computer. Trusteer Rapport can be downloaded on all computers used to perform online banking activities.

Once installed, a small Trusteer Rapport icon will appear next to your browser’s address bar. This icon is green when you are on a website protected by Trusteer Rapport, and grey when you are on a website that is not protected by Trusteer Rapport.

System Requirements


  Operating System Browser
Trusteer solutions for Windows: Windows XP (SP3)
Windows Vista
Windows 7
Windows 8, 8.1
Windows Server 2003/2008
Microsoft Internet Explorer 7, 8, 9 and 10
Microsoft Internet Explorer 11 - on Windows 7,8 and 8.1
Mozilla Firefox 35, 36, 37
Google Chrome 40,41,42
Trusteer solutions for Mac: Mac OS X Mountain Lion (10.8)
Mac OS X Mavericks (10.9)
Mac OS X Yosemite (10.10)
Mozilla Firefox 35, 36, 37
Safari 5.1, 6.0, 6.1 and 6.2
Safari 7 and 7.1
Safari 8


Customer Support
IBM operates a 24/7 support center, which you can contact via e-mail, chat, or phone.

To learn more about Trusteer Rapport software, please visit the Trusteer Rapport website.

Important Product Disclosures


By downloading and installing the IBM®Trusteer Rapport™ software, you agree with and accept all of IBM's terms and conditions for use of the Trusteer Rapport software. Synovus Bank is not associated with IBM or any of their affiliates and is not responsible for and does not guarantee the content, services or operation of the Trusteer Rapport software. All problems, questions or concerns regarding the Trusteer Rapport software should be directed to Your access and use of the Trusteer Rapport software is also subject to the online banking services agreement between you and Synovus Bank. Further terms of acceptance and use of the Trusteer Rapport software are provided during the process of electing to download and install the software .