Treasury Management


Online Fraud Protection


Boost Your Defenses Against Online Fraud with Rapport

Your company’s account information is valuable to fraudsters. That’s why criminals are always looking for new ways to get your online banking details and access to your account.

You can protect your company against online fraud with Rapport – a dedicated online banking security software from the experts at Trusteer. We have entered into an agreement to provide Rapport at no cost to all of our Business Banking Center users.


Rapport helps protect your username, password, and other sensitive login information and prevent fraudsters from stealing this information. Rapport also helps safeguard your online communication and works to prevent malware from tampering with your transactions (such as transferring money from your bank account to the attacker's bank account).

Rapport should be used alongside other preventive measures including firewalls and anti-spam/anti-virus/anti-spyware software.

Rapport takes only a few minutes to download and install, and there’s no need to restart your computer. Rapport can be downloaded on all computers used to perform online banking activities.

Once installed, a small Rapport icon will appear next to your browser’s address bar. This icon is green when you are on a website protected by Rapport, and grey when you are on a website that is not protected by Rapport.

System Requirements


  Operating System Browser
PC Users Windows XP
Windows Vista
Windows 7
Microsoft Internet Explorer 6, 7 and 8
(excluding 64-bit version)
Firefox 3.x
BT Yahoo 3.x (broadband version)
Google Chrome 3.x, 4.x, 5.x and 6.x
Mac Intel Users OS X v10.4 (Tiger)
OS X v10.5 (Leopard)
OS X v10.6 (Snow Leopard)
Firefox 3.x
Safari 4.0.x and 4.1.x
Firefox 3.x
Safari 4.0.x and 5.x


Customer Support
Trusteer operates a 24/7 support center, which you can contact via e-mail, chat, or phone.

To learn more about Trusteer's Rapport software, please visit the Trusteer website.

Important Product Disclosures


By downloading and installing Trusteer's Rapport software, you agree with and accept all of Trusteer Inc.'s terms and conditions for use of the Rapport software. Synovus Bank is not associated with Trusteer Inc., Trustee, Ltd. or any of their affiliates and is not responsible for and does not guarantee the content, services or operation of Trusteer's Rapport software. All problems, questions or concerns regarding Trusteer's Rapport software should be directed to Your access and use of the Rapport software is also subject to the online banking services agreement between you and Synovus Bank. Further terms of acceptance and use of Trusteer's Rapport software are provided during the process of electing to download and install the software .