Treasury Management

Check Recovery

Click to log into Synovus Check RecoveryCheck Recovery1 is a free feature of your commercial deposit account. The service is provided by Money Transfer Systems, Inc. through its checXchangeTM product2. checXchange offers full collection of your paper check returns, including electronic re-presentment. All checks collected successfully through checXchange will be reimbursed to your company for 100% of the face value. If further collection efforts are desired, a secondary collection service is offered that will increase your overall collection rate.


  • Collect items faster - re-presented check entries (RCK) via ACH clear three to four days sooner than paper items
  • Recover 100% of the face value of returned checks
  • Access images of original deposited items and returned items 24/7 through an online reporting system
  • Request secondary collection efforts if primary collection is unsuccessful3


  • You may enroll in the check recovery service upon opening your commercial deposit account
  • Paper check returns are automatically converted into electronic transactions or RCK and routed through the ACH network for collection.
  • Eligible returned items will be electronically re-presented up to 2 times. Checks returned for non-sufficient or uncollected funds, not exceeding $2,500, qualify for electronic collection.
  • Items over $2,500 or business-to-business checks cannot be collected through the electronic process. They will, however,be converted into a one-time paper draft to be re-presented.
  • The State Allowable Returned Check Collection Fee will be debited from the check writer's account.
  • You may track returned items online 24/7.
  • Transactions will be timed for re-presentment when the check writer is most likely to have funds (1st, 15th, etc.).
  • Collected funds will be automatically deposited into your account on a weekly basis.
  • Various standard reports are available online. The User Guide provides further information.


1) Eligible commercial deposit accounts are Preferred Business Checking, Pro Business Checking, Commercial Premium Money Market Account, Commercial Money Market Account, Advantage Commercial Money Market Account, Business Interest Checking, IOTA, IOLTA, Non-Profit Checking and Commercial Analysis Checking.

2) checXchange is a trademark owned by Money Transfer Systems, Inc.

3) Fee apply if the check is collected (refer to Secondary Collection above).


Important Product Disclosures

By setting up this service, you agree with and accept all of Money Transfer Systems, Inc.’s terms and conditions for use of the checXchange service. Synovus Bank is not associated with Money Transfer Systems, Inc. or any of their affiliates and is not responsible for and does not guarantee the content, services or operations of checXchang. All problems, questions or concerns regarding checXchange should be directed to 1-888-496-1091. You access and use of checXchange is also subject to the online banking services agreement between you and Synovus Bank. Further term of acceptance and use of Money Transfer Systems, Inc.’s checXchange service are provided during the account enrollment process.